Fuel Assistance

PACE Fuel Assistance administers the Low-Income Home Energy Assistance Program (LIHEAP), a federal program that helps low income individuals and families with heating costs during the winter months. If eligible, Fuel Assistance will help pay a portion of winter heating bills. Homeowners and renters, including those whose heat is included in their rent, can apply for fuel assistance.

Can't pay your utility bills? Behind on paying your gas bill?

The Fuel Assistance Program at PACE serves resident members of:

  • New Bedford
  • Fairhaven
  • Marion
  • Mattapoisett
  • Dartmouth
  • Acushnet
  • Rochester

For more information about other Fuel Assistance Programs in Massachusetts, please visit: MASSCAP Fuel Assistance Directory

Pace Official came for Fuel Assistance

As a result to COVID-19, staff is available through phone (only): 508-525-4271. Please call immediately if you have an urgent question or are experiencing a utility emergency.


Eligibility for assistance to pay your fuel bill is based on gross annual income and household size.

NOTE: For household sizes larger than 6, please speak with a Fuel Assistance staff member and mention your household size.

Household Size

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Gross Annual Income

  • $39,105
  • $51,137
  • $63,169
  • $75,201
  • $87,233
  • $99,265

For More Information

For more information about the Heating System Repair and Replacement Program (HEARTWAP) or the Weatherization Assistance Program (WAP), Visit the following link.


To begin the Fuel Assistance application process , you must call: 508-525-4271 and speak with a Fuel Assistance staff-member. Please make sure to mention whether you need help to pay for your gas or oil for home heating and if you have been referred to us by another agency.

Below is a checklist of information necessary to process your application. Additional information may be required.

  • What to Bring Application
  • Source of Income Application

Related Services

If you qualify for fuel assistance, you may also qualify for the Heating System Repair and Replacement Program (HEARTWAP), the Weatherization Assistance Program (WAP), and/or the Appliance Management Program (AMP). (HEARTWAP) is a program that exists to repair or replace primary heating systems, (WAP) helps clients install attic and/or wall insulation and perform air sealing to prevent loss of heat, and (AMP) services clients by replacing older, inefficient appliances such as refrigerators and freezers (electricity usage must be reviewed by an auditor first). If you are interested in any of these programs, please mention this to the fuel assistance staff member who assists you in your application process.

“Due to the fact that we are not seeing clients in person, we are receiving extremely high volumes of phone calls. If you have already sent in your documentation, please allow us 4-6 weeks to process them. If you applied previously but have not yet sent in this year’s application, please review the application that has been mailed to you and follow the instructions to complete and return. If you are a first-time client or are experiencing a heating emergency, please call us at 508-525-4271 and we will answer or call back as soon as possible. Thank you for your understanding”

Monday through Friday 9am – 4pm

No Walk-In Appointments

Our staff is available by phone only: 508-525-4271