I got a letter saying my application is incomplete. What do I do?

In some cases, we have to ask clients for more information before determining their eligibility. If you received a letter saying your application is incomplete, please read it carefully and try to provide us with the documentation requested.

If you cannot get what we’re asking for or need help understanding the letter, please give us a call at 508-999-9920. If you applied at our Cottage Street location, please call 508-999-4473.

Josh Amaral

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